Financial Support Service - Provider Portal v1

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The provider portal will allow all non-residential providers to be able to submit information about the actual services delivered in the week compared to the planned level of service. Currently this information is recorded by providers in excel spreadsheets called Payment Claim Forms (PCF’s).

Providers are expected to complete the actuals in the portal at the end of each week. Delays inputting the data will impact on timely 4-weekly invoicing of customers who have to contribute towards the cost of the adult social care services they have received each week.

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